In order to create a low-carbon city and inspire people to use public transportation to complete their journey for commuting, learning and recreation, Kaohsiung City Government has established the first automated bicycle sharing system on March 2009. The Kaohsiung Rapid Transit Corporation (KRTC) obtained the contract (2015 Kaohsiung Public Bike Rental System Operations and Services Plan) from the Environment Protection Bureau of Kaohsiung City Government, the execution period was from April 1st, 2015 to March 31th, 201 6. The project items include operating and maintaining the Kaohsiung public bike rental system, keeping the bicycles in good condition to use, offering a 24/7 toll-free number for customers, hold bicycle-riding activities and propaganda, accomplishing at least 1,200 questionnaires, establishing carbon reduction performance and other improving strategies for air pollution. On the part of bicycle distribution, KRTC set up four distribution centers, having six crews for maintenance and repair, 2 mobile crews who are allocated at south area 1, east area 2, south area 3, west area 4, north area 5 and west area 6 to do some easily maintaining and repairing works. Moreover, there are 3 crews to maintain equipment and rental stations in different areas. From operational point of view, besides the promotions on the bicycles to increase the profit, KRTC also offers 38 information centers and 24/7 toll-free number for customers. Until now, over 71,000 people have been served by our customer service centers. Moreover, KRTC also sends and broadcast latest news and information for customers in order to promote Kaohsiung public bike. From April 2015 to December 2015, more than 1.94 million people have used the system, the total riding time comes to over 56.8 million minutes which is tantamount to ride 12.78 million kilometers. Our system reduces 22.6 tons of varied pollution and 284.8 tons of carbon dioxide.

City bike